F.A.Q.

Where are you located?

We operate out of Madison, WI.

Will you make another run of this LE item that is sold out?

If it says "LE 50" then it was a limited edition item that only 50 were made. We will not make that item again as it was limited edition. Possibly we will make multiple colorways of some items, so stay tuned!


U.S. SHIPPING POLICY

All orders are shipped out 1-2 business day(s) after purchased unless otherwise informed. Average 2-5 Business days shipping time depending on package weight/destination.

*PRESALE ITEMS* - If it states *PRESALE* in it the item's description, the shipping is according to the item. This may be 2-3 weeks from the drop date. We will keep our best to inform if there is any major delay.

INTERNATIONAL SHIPPING POLICIES

International shipping is available, price varies by country. All orders are shipped out 1-2 business day(s) after purchased unless otherwise informed. Average 7-14 Business days shipping time on all international order. Actual time may very depending on the country.

TRACKING

You will receive an email when your order ships out along with a tracking number. If you have not received an email with a tracking number then your order may still be processing and has not shipped out yet. You may email us so we could quickly solve the issue & manually send tracking info.

RETURNS / EXCHANGE POLICY

-Returns must be made within 30 days of purchase.
-All returns must be in an unused/unworn condition.
-We have the right to refuse your return if we felt the item is not in the condition it was sent to you in.
-Contact us HERE with your Order Number (found in email sent after purchase) so we can refund/exchange for another size or item of equal value.

EXCHANGES

-We can exchange any item for a different size or different design of equal value. 
-We will pay the return shipping however the purchaser must pay the shipping back to them from our office. Contact us to receive return address/label.